AI front desk for HVAC & plumbing: Every missed call is a missed job. Dael books it.

Dael answers every call your team can't get to, calls every new lead back in under 60 seconds, and puts the job on your board. Live in hours. We count the jobs we win you.

Call the agent live Get your free missed-call audit

Always says it's an AI
Hands emergencies to your on-call tech
Cancel anytime after two months

Example call answered by Dael for Brightline Heating and Plumbing, a fictional demo business. Dael: Brightline Heating and Plumbing, this is the AI assistant. This call is recorded. How can I help? Caller: Hi, our furnace just quit and it's 38 degrees out. Dael: Let's get you warm. I can have a tech there Wednesday, 8 to 10am. The service call is $89. Want me to book it? Caller: Yes, please. Dael: You're booked for Wednesday. I'm texting you the confirmation now. Job booked: Wed 8 to 10am · $89 service call. The owner gets a text.

A tech on a roof, too busy to answer the phone

6:47pm · Missed call

New lead from your Google ad. Voicemail.

The leak

Your phone is your best salesperson. It's also off when you need it most.

Techs are on roofs. The office closes at 5. The owner is driving. Every one of those calls goes to voicemail, and most callers don't leave one. They call the next shop on Google.

01After hours. Nights and weekends are when systems break and callers are ready to book.
02Slow callbacks. A lead you paid for goes cold while it waits for someone to call back.
03Busy season. In a heat wave the phone rings more than your team can answer.

Calls a week100

Calls your team misses25%

Missed calls that were new work50%

Would have booked if answered60%

Average first ticket$450

Your monthly leak

$14,625

$175,500 a year. That counts first visits only, not the replacements they lead to.

Calls a month: 433
Missed: 108
New work missed: 54
Jobs lost: 32.5

The Zero-Miss plan is $297 a month. At your ticket, it pays for itself after less than one recovered job a month.

Get your free audit Hear the agent first

Illustrative math with your inputs. For reference, ServiceTitan reports its own AI voice agents book 70% of the calls they handle, counting capacity declines. That is a vendor figure, not a measure of your missed callers (source).

The Zero-Miss Protocol

Five things Dael does so no job slips.

Answer
Every call your team misses, day and night.
Respond
Every new lead called back in under 60 seconds.
Book
Asks the right questions for HVAC and plumbing jobs and puts the appointment on your calendar.
ReviveComing soon
Old estimates and customers who went quiet get a friendly follow-up call.
Loops back to Book
Report
Once a month, one page: calls answered, jobs booked, dollars recovered.

Memory, under every stepA repeat caller is greeted with their history, so nobody gives their address twice.

Don't take our word for it

Call the agent. Be a tough customer.

Pick a scenario and call. Or type your website and Dael builds an agent for your shop in about 20 seconds.

It tells you it's an AI assistant. Every Dael agent does.

Brightline Heating and Plumbing

Home services · demo business

You play · No heat at midnight

Your furnace stopped at midnight and you want someone tonight.

Every month, one page

You'll know exactly what Dael made you.

A dollar number you can show your partner. Every call behind it is recorded, so you can check any of them.

Monthly report · Northside Heating and AirExample report

Calls answered: 142
New leads called back: 61median 38 seconds
Jobs booked: 27
Emergencies sent to your on-call tech: 4

Estimated revenue recovered

$12,150

27 jobs at a $450 average ticket. Sample numbers.

Sounds like your shop
Trained on your services, prices, service area and hours. Says your company name, not ours.
- How old is the system?
- What's it doing?
- Who's home today?
Knows HVAC and plumbing
Asks the questions your best CSR would: system age, symptoms, warranty, who's home.
Books on your calendar
Real open slots on your calendar, booked while the customer is still on the line.
Emergencies go to a human
No heat, flooding, gas smell: Dael transfers to your on-call number right away.
Text-back on every miss
Callers who hang up get a text in seconds, so they don't call the next shop.
Every call recorded
Listen to any call, read the transcript, see what was booked.

Compare

What happens to the call you can't take?

What you need	Voicemail	Answering service	Hire another CSR	Dael
Answers at 2 AM	No	Yes	No	Yes
Books the job on your calendar	No	Takes a message	Yes, in hours	Yes, on the call
Calls new leads back in 60 seconds	No	No	Sometimes	Every time
Knows HVAC and plumbing questions	No	Script only	After training	From day one
Follows up on old estimates	No	No	When there's time	Coming soon
Shows you jobs and dollars won	No	Call log	No	Monthly report
Cost	Free, plus the jobs you lose	Per-minute fees	A full salary plus training	$297/mo

Keep your team. Dael takes the calls they can't.

Pricing

One plan. Pays for itself with one job.

Founding offer · first 10 HVAC and plumbing shops

Zero-Miss

$297/ month

Setup fee: was~~$1,500~~, now$0 setupWaived for founding shops

24/7 answering for every call your team misses
New leads called back in under 60 seconds, with their consent
Books the job on your calendar
Missed-call text-back, so hang-ups don't call the next shop
Emergencies transferred to your on-call tech
Every call recorded, plus a one-page monthly report
1,000 minutes included, then $0.25 a minute
Coming soon. Your own voice: the agent answers in your voice or your office manager's

Claim a founding spot

The guarantee

10 recovered jobs in 60 days, or your first two months back.

And we keep working free until you get them. A recovered job is a booked appointment from a call or lead your team did not handle, confirmed in your calendar. Spam, wrong numbers and calls about existing jobs don't count.

See the terms

Founding pricing for the first 10 shops. Live in hours, set up with you.

Not sure yet? Call the agent first

Agencies and multi-location groups: talk to us about white-label and volume.

Questions

The ones owners ask first.

What is Dael?

Dael is an AI answering service for HVAC and plumbing shops. It answers the calls your team misses, after hours and when the line is busy, calls new leads back in under 60 seconds and books the job on your calendar. We set it up and run it for you.

How much does Dael cost?

The Zero-Miss plan is $297 a month for founding HVAC and plumbing shops, with the $1,500 setup fee waived and 1,000 minutes included. Extra minutes are $0.25 each. One recovered job usually covers the month.

Will my customers know it's an AI?

Yes. Dael says so at the start of every call. What callers care about is that someone picked up and booked them.

What happens with a real emergency?

No heat, a flood, a gas smell: Dael transfers the call to your on-call tech right away and texts you the details.

Do I have to change my phone number?

No. You forward the calls you miss, or your after-hours calls, to Dael. Your number stays yours.

How long does setup take?

Hours, not weeks. We build the agent from your website and Google profile, you listen to a few test calls, and we go live.

What does it book into?

Your calendar today. On the kickoff call we agree how bookings reach the field service software you use.

What if it gets something wrong?

Every call is recorded and transcribed. You see it, flag it, and we fix the agent the same week.