AI receptionist for tire shops and auto repair: Service bays full. Test drives booked.
Your AI service advisor answers every call, books the bay, calls back every internet lead and reminds customers when they're due.
Before Dael
Saturday, 10am
Your service writer has three customers at the counter and the phone won't stop. "Do you have this tire size?" "Can I bring it in today?"
Calls roll to voicemail. Those drivers call the shop down the road, and you never hear about it.
Dael turns every call and lead into a booked bay or a booked test drive.
Your front desk team
Five agents. One team.
Each agent does one job well, and they hand work to each other. You approve every script before it goes live.
Answer
Service advisor
Answers every call, checks your stock list for tire sizes, quotes your standard services and books bay time. If it isn't sure, it books a callback and never promises.
Your counter staff serve the customer in front of them.
Respond
Internet lead rep
Calls every website, Meta ad and listing site lead in under 60 seconds. Books the test drive or the service visit.
You reach the buyer while they're still looking at your listing.
Revive
Declined work chaser
Follows up declined repairs by call and text, with the consent you collect when the quote goes out.
Declined work becomes booked work next month.
Revive
Service reminders
Calls customers who opted in when an oil change, rotation or inspection is due.
Customers come back to you, not the quick lube chain.
Report
Monday report
Calls handled, bays booked, top requests and why calls didn't book, with every recording one tap away.
You see what customers actually ask for.
How they work together
The Zero-Miss Protocol.
Calls and new leads feed one booking step. Anything not booked gets followed up until there's a yes or a no. Reporting and memory run under everything.
- Answer
- Service advisor
- Respond
- Internet lead rep
- Revive
- Declined work chaser and Service reminders
- Report
- Monday report
1 · Answer
Every call your team misses, day and night
2 · Respond
Every new lead called back in under 60 seconds
3 · Book
The bay or test drive lands on your calendar. You get a text.
4 · Revive
Not booked yet? Declined work and no-shows get followed up until a yes or a no.
Loops back to Book
5 · ReportEvery recording, a text per booking, a Monday report.
MemoryUnder every step. Repeat callers are greeted with their history.
An example day
A day with Dael.
What a day can look like once your front desk never misses. An illustration, not a customer's numbers.
7:30am
Monday report lands: calls handled, bays booked and the tire sizes people asked about most.
8:10am
A driver with a flat calls before you've unlocked the bay doors. The advisor checks your stock list and books them in for 9:30.
10:00am
Saturday rush. Three customers at the counter. The advisor handles 9 calls and books 4 bays.
1:20pm
A listing site lead on a used SUV comes in. Called in under a minute. Test drive booked for Sunday at 11.
4:00pm
The declined work chaser calls a customer who said no to brake pads last month. They book Tuesday.
7:45pm
After hours, someone asks if you do alignments. The advisor says yes, gives the price you set and books Monday.
What your agent asks
The questions your best person would ask.
You edit these during the build. The agent asks one at a time, in plain language, and only answers from facts you've approved.
Every caller
- Vehicle make, model and year
- Tire size or service needed
- Preferred drop off time
- Wait or drop off
Dealers
- Trade in
- Financing interest
- Preferred test drive time
Works with
- Google Calendar
- Calendly
- Meta lead ads
- Google Ads lead forms
- Website forms
Fair questions
What owners worry about.
Our stock changes daily.
The agent reads your stock list. If it isn't sure, it books a callback and never promises a size you might not have.
Car buyers want to haggle.
Price talk goes to your salesperson. The agent books the test drive and asks about trade in and financing.
It'll quote the wrong price.
It only quotes services you approve, like an oil change or a tire rotation. Anything else, it books a time and your team quotes at the counter.
My counter staff already handle the phone.
They still answer first. Dael picks up when the counter is busy and after you close, and drops every booking on your calendar.
Hear it
Call and ask for a tire size. See if it books you in.
Talk to Northside Tire and Auto, a demo independent tire shop and repair garage, in your browser. Or enter your own website and hear it answer as your business.
Northside Tire and Auto
Auto · demo business
You play · Tire size
Ask whether the shop has your tire size and if you can come in today.
