AI assistant for loan officers: Call the rate shopper before the other lender does.
Your AI loan assistant calls every lead in 60 seconds, gathers the basics, books your application call and brings past clients back when rates move.
Before Dael
Wednesday, 12:40pm
A homebuyer fills out three lender forms on their lunch break. They aren't looking for a favorite lender. Many go with whoever calls first.
You're at a closing table until 5. You call back at 5:15. They've already booked with someone else, and you paid for that lead.
Dael gets you to every borrower first and brings past clients back when rates move.
Your front desk team
Five agents. One team.
Each agent does one job well, and they hand work to each other. You approve every script before it goes live.
Answer
Receptionist
Answers every call to your desk, takes the borrower's details and books a call with you. It never quotes rates or gives loan advice.
A call that comes in during a closing still ends in a booked conversation.
Respond
Lead callback rep
Calls every lead from your website, Meta ads and lead vendors in under 60 seconds, gathers the basics and books your application call.
You're the first lender they talk to, before they fill out the next form.
Revive
Rate drop revival agent
Calls past clients and old leads who agreed to hear from you when you tell it rates have moved, and books a review with you.
Past clients and old leads come back when it makes sense to talk.
Revive
Document chaser
Calls and texts applicants about missing documents until your file is complete.
Files stop stalling on a missing bank statement.
Report
Monday report
Leads called, application calls booked, past clients reached and the questions borrowers asked most, with every recording one tap away.
You know which leads deserve your first call of the week.
How they work together
The Zero-Miss Protocol.
Calls and new leads feed one booking step. Anything not booked gets followed up until there's a yes or a no. Reporting and memory run under everything.
- Answer
- Receptionist
- Respond
- Lead callback rep
- Revive
- Rate drop revival agent and Document chaser
- Report
- Monday report
1 · Answer
Every call your team misses, day and night
2 · Respond
Every new lead called back in under 60 seconds
3 · Book
The application call lands on your calendar. You get the basics.
4 · Revive
Not booked yet? Old leads and missing documents get followed up until a yes or a no.
Loops back to Book
5 · ReportEvery recording, a summary per lead, a Monday report.
MemoryUnder every step. Repeat callers are greeted with their history.
An example day
A day with Dael.
What a day can look like once your front desk never misses. An illustration, not a customer's numbers.
7:00am
Monday report lands: leads called, application calls booked and the questions borrowers asked most.
9:10am
A website lead asks about buying a first home. Called in under a minute. Application call booked for 2pm.
11:30am
You're at a closing. The receptionist takes 4 calls and books 2 application calls.
2:00pm
You tell the revival agent rates have moved. It calls past clients and old leads. 3 ask to review their options.
4:30pm
The document chaser reaches an applicant who is missing a bank statement. They send it that evening.
8:40pm
A Meta lead comes in. Called at 8:41. Booked for tomorrow morning.
What your agent asks
The questions your best person would ask.
You edit these during the build. The agent asks one at a time, in plain language, and only answers from facts you've approved.
Every borrower
- Buying or refinancing
- Timeline
- First time buyer or not
- Rough price range of the home
- Already working with a lender
- Best time for a call with the loan officer
What it never asks
- Social Security number
- Bank account details
- Payment or card information
Works with
- Google Calendar
- Calendly
- Meta lead ads
- Google Ads lead forms
- Website forms
- Your lead vendors
Fair questions
What owners worry about.
What about compliance?
The agent never quotes rates, never gives loan advice and never takes an application. It gathers the basics and books you.
Borrowers want a loan officer.
They get you. The agent books your application call and hands you a summary, so you start the call already knowing the basics.
What if it quotes a rate?
It can't. If a borrower asks, it says you'll go over today's options on the call and books the time.
I already have a processor.
Dael works before the file exists: it answers, gathers the basics, books and chases. Your processor works the files you win.
Hear it
Be the rate shopper. See who calls first.
Talk to Pinecrest Mortgage, a demo independent mortgage brokerage, in your browser. Or enter your own website and hear it answer as your business.
Pinecrest Mortgage
Mortgage · demo business
You play · Rate shopper
Ask what rate you would get today and see how it responds.
